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What our customers say

Please feel free to send us your comments. Please fill out the form below to send us a message now!

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Excellent service... placed ordered, arrived next day, fitted perfectly.

Terry Bailey

The glass has arrived and is fitted. Thank you for your help and prompt service. It is much appreciated.

Joan Prater

That's fantastic. Thank you very much for all your help. It's unusual to have someone help right away. I'll definitely be recommending you. Regards Catherine

Catherine Mortimer

I just wanted to let you know how impressed I was with the service your company provided to me over the recent Christmas period. I ordered my glass on 28.12.16 & it arrived at 09:00 on 30.12.16.

Graham Bass

Steve was brilliant, thank you for your advice, prompt service and giving time to be so kind and helpful on the phone. Got the glass in two days and got it fitted when we really needed it. Will always come back when I need stuff for the stove. Thank yo

Louise Engleman

Thank you for your excellent service, the order came the following day and the glass for the stove door was easy to fit. Highly recommend your company.

Julian Potter

Becky so many,many thanks. The fire bricks were as easy to cut as your great video said they would be and as a fairly hamfisted woman of a certain age I am happy to say they are now successfully installed and I am as warm as toast. THANK YOU.

Miss Stavers

Many thanks for the brilliant advice and service provided by your company. Our Aga Ludlow stove is now working efficiently with the correct rope seal.Very best wishes to you all but especially Viv and the gentleman in the Workshop who took the order.

Ron Carrick

I'd like to thank you for the excellent service, when I ordered I was amazed, it came the next day, well packed and exactly to specification. It fitted perfectly and I'm very pleased. This is how it should be done! Well done ADS Stove Spares & Repairs

John Lynch

Thank you for a brilliant service. Ordered yesterday at 09.46 delivered today at 07.29. That is real service. Ps it's now 0810 and the glass is fitted.

Mike B

Thank you so much for the brilliant service! We got our order within days and they were great! Such a good supplier, would recommend to anyone! Regards Kerry.

Kerry Bufton

Hi Steve, what can I say, the service has been exemplary from start to finish. Kind Regards, Malcolm

Malcolm Burnage

Thank you very much for the service and credit of one delivery charge, my stupid mistake not to check that both items had not gone on to the original order. It is good to see and experience such good service in this day and age of being just numbers.

David Pinder

Hello Steve Doors have arrived and fitted back on stove really good job, many thanks Martin

Martin Rushton

Hi Steve . Many thanks for the reburnished doors, back at . 11.oclock today, all fitted. A very good service, and look like new.Vic /Val Hill P.S. Pass on our thanks to your workforce please.

Vic and Val Hill

I would like to thank you for the excellent service I had from ADS. Steve answered all my queries and gave much valued advice on fitting the replacement glass. I ordered the glass on Tuesday afternoon and it arrived on Thursday morning by FedEx courier. M

Diane Swift

Just on an enquiry, feel very confident in the service offered. Lovely customer service.

Gillian Halliday

Really pleased with your prompt and efficient service! I got the glass yesterday and installed it in the evening, brilliant! Thanks so much, Peter.

Peter Dooley

Ordered Thursday 12.40 received Friday 11.30 brilliant service and advice from the gentleman my husband spoke to 5 star +

Margaret Hagan

Glass arrived Tuesday many thanks for the prompt and efficient service.

Adrian Harris

Thanks Dee. Good to hear from you on a Sunday. Great customer service. Communication is my biggest bug bare with people and you are way above others. Fab. Hear from you tomorrow. Sarah

Sarah King

Glass arrived this afternoon and stove up and running, thank you for your excellent service.

Graham Booth

The door arrived safely this morning and I am absolutely delighted with the transformation you have achieved! It was certainly showing it's age when I sent it to you, but now it looks like a brand new door. Thank you for your help and for the very speed

Robert Jones

Can you thank the gentleman who answered the phone to us. He spoke to both me & my husband, my husband John who is fabulous with DIY but is useless on the telephone. Your chap put John at ease & was able to answer all of our questions.

Mrs L Watkins

Hi Becky, Just like to say many thanks for a great service. Ordered Sunday, arrived Tuesday. Brilliant

Mike Bell

I received the glass for my Stovax 5 this morning. I would like to thank you for your excellent service Viv, much appreciaated.

Malcolm

Wow! Excellent response and in minutes of enquiry.....service spot on.

Robert

I just wanted to thank you for the speed with which you processed my order. The fire bricks arrived in time for me to install before going away. Also, good products at a cracking price.

Pat Killick

Hi Steve, I just wanted to say how pleased that I am with the glass and rope kit. It all seems to fit absolutely perfectly, as good or better than the original factory glass. Given that the suppliers of the stove didn't bother getting back to me at all.

Chris