If you live outside these delivery areas please email us for a courier quotation before ordering. Our email address is firstname.lastname@example.org. During our busy times (October to February inclusive) customer’s may experience a slight delay in the above delivery times, although we do try to avoid this happening where possible.
We deliver most goods usually within 1-2 working days of receiving the order, by courier, signed for, to either your home address or an alternative delivery address, whichever you prefer. Orders for shaped glass from your own template or custom made glass or fire bricks will usually also be delivered within 1-2 working days but are excluded from our Returns Policy as they are cut to your own specific sizes.
We will only deliver to England, Wales and Scottish Lowland addresses for the sum of £6.98 inc. vat. We can also deliver to the Scottish Highlands and Islands, the Isle of Wight, the Isle of Man and Northern Ireland for the sum of £16.50 inc. vat. All deliveries where glass is 600mm or over will arrive packaged on a wooden pallet at a charge of £16.50 inc. vat. Please check the glass before signing for it as claims cannot be made for broken class with the courier when signed for unseen.ORDERS OVER £60 TO UK MAINLAND ADDRESSES ARE DELIVERED FREE OF CHARGE.